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Nonstop Agent · AI
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It knows the answers below and can help with your own situation. We discuss prices in a call.
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What we take over
What does Nonstop Staff take over?
Your business’s online work, in five departments: customers and follow-up, marketing and content, ads and campaigns, admin and money, and team and overview. Anything not live yet is clearly marked Coming soon, and you pay nothing for it.
Is this only for small businesses?
No. It is the work of a whole team, without extra staff; with the Enterprise package it also works for several locations and with custom integrations.
Cost and contract
What does it cost?
That depends on what you need; after the free growth scan and a short call you know exactly where you stand. You are not tied in: you can cancel monthly.
Do I pay for services that are not finished?
No. Services marked Coming soon carry no monthly fee until they are live for you.
How do I cancel?
Monthly, with no minimum term and no notice period. If you choose an annual agreement with 10% off, it runs for a year.
Getting started
How much work is it to get started?
We set everything up for you. You share your information and preferences and approve the result.
Do I keep my own phone number?
Yes. You forward your number to your digital assistant, and your customers simply call the number they know.
Does it work with my calendar or software?
Forwarding works with every phone provider. We only promise other integrations once they really work; you can see their status on the Integrations page.
What if I stop?
You switch off forwarding yourself and your number stays yours. If you request an export of your data, you get it within 10 working days.
The assistant
Will my customers notice it is AI?
Yes, in the first sentence every caller hears they are talking to a digital assistant. It speaks naturally and in your tone.
What does it do when it does not know something?
It only answers with what you have set up; if it does not know, it prepares the question as a task for you. In an emergency it follows your urgency rules and you get an alert immediately.
Can it promise a price?
It only quotes prices and commitments you have released. Everything else it prepares as a question for you.
My customers want to talk to a person.
They get one: you. It answers when you cannot, and you call back with all the details in hand.
Data and privacy
What happens to my data?
Everything is stored in a secure database in Amsterdam, and only your team sees your conversations. We only look at them when you give us permission.
How long do you keep conversations?
90 days by default, then they are deleted automatically. Audio is only recorded if you switch that on yourself.
Do you use cookies?
No tracking cookies: no trackers and no ad pixels. Only our security supplier may set a functional cookie to recognise bots. More in the privacy statement.
Demo and growth scan
How does the demo work?
You pick your trade and talk in your browser to the assistant of an example business. The conversation is not stored.
What do I get from the growth scan?
Three findings right away; the full report arrives by e-mail within about 10 minutes, after a check.
Referrals and partners
What do I get when I refer someone?
As a customer, 10% off your own monthly fee per active customer you refer, up to 30%. Never in cash.
I am not a customer. Can I still refer someone?
Yes, as a partner. For every customer you bring in who becomes a paying customer, you get 15% of the set-up fee (excl. VAT), paid within 14 days after the set-up fee is paid in full. There is no commission on monthly fees.