Nonstop Staff
NLFree growth scan

Accommodation & tourism

Luxury hotel: always reachable.

I’d like a suite for two nights with dinner on the first evening.

Even at 18:05.

We start where a luxury hotel loses the most: Receptionist + Fast response. Everything else is added once that is live.

New caller

Receptionist answering…00:00

AssistantHello, you are speaking with the digital assistant of Example Luxury Hotel. How can I help?

CallerI’d like a suite for two nights with dinner on the first evening.

AssistantWith pleasure. Which dates, and do you have any dietary requirements for dinner? I will pass the request to reservations and you will hear back within the hour.

Tuesday 4 November

18:05

NONSTOP STAFFnowCall handledReservation request with dinner · business-event requests handled separately

Assistant: Hello, you are speaking with the digital assistant of Example Luxury Hotel. How can I help?

Caller: I’d like a suite for two nights with dinner on the first evening.

Assistant: With pleasure. Which dates, and do you have any dietary requirements for dinner? I will pass the request to reservations and you will hear back within the hour.

Alderbrook B&Bonlinetyping…

Today

hi! do you have a room from 14 to 16 May? and can our dog come along?22:31

Hi! You're chatting with the digital assistant of Alderbrook B&B. The Garden Room is free then and dogs are welcome 🐾22:31

great. what time can we check in?22:33

Check-in is from 15:00. You can request the Garden Room here: [link]. Marie will confirm your request tomorrow.22:33

Example

Reservation request with dinner · business-event requests handled separately

  • Always says it is a digital assistant
  • Urgency judged by your rules; life-threatening emergencies: 112
  • You keep your own number

Not just the phone.

After winning customers and following them up, your AI team also takes over the rest of the online work, in the order that pays off most for a luxury hotel. The work of a whole team, without extra staff.

  1. 02

    Marketing & content

    example Posts about your rooms, the area and packages, and replies to reviews.

    • ReviewsComing soon
    • ContentComing soon
    • Content strategy & analysisComing soon
  2. 03

    Ads & campaigns

    example Campaigns for the low season, paused until you approve.

    • Website builderComing soon
    • Ads machineComing soon
  3. 04

    Admin & money

    example Reminders for deposits, and receipts filed in the right place.

    • ReceiptsComing soon
    • Payment remindersComing soon
    • Document chaserComing soon
    • Expenses & savingsComing soon
  4. 05

    Team & overview

    example Arrivals, cleaning and guest questions in one daily briefing.

    • ReportingLive
    • Team & overviewComing soon

In this order. With an honest status.

Coming soon means: we are building it and you pay nothing until it is live for you.

Start · the core

  • Receptionist

    Answers the phone when you cannot, takes the details, recognises urgency and prepares a task.

    Live
  • Fast response

    Replies within minutes to a new request from your web form, e-mail or lead platform.

    Coming soon

Groei · Start plus

  • Reviews

    Asks for a review after a finished job and drafts replies.

    Coming soon
  • Inbox assistant

    Reads your e-mail, WhatsApp and chat messages and drafts a reply within minutes.

    Coming soon

Other services

  • Quote follow-up

    Follows up sent quotes after 2, 5 and 10 days and asks for the reason when the answer is no.

    Coming soon
  • Reactivation

    Sends a personal message at the right moment to existing customers who have opted in.

    Coming soon
  • DM assistant

    Answers DMs, asks qualifying questions and sends the booking link.

    Coming soon
  • Planner

    Schedules appointments, sends reminders, manages the waiting list and asks for a deposit where needed.

    Coming soon
  • Maintenance reminder

    Reminds customers about maintenance, an inspection or an annual service, with a booking link.

    Coming soon
  • Content

    Creates posts, product copy and translations from your own photos and information.

    Coming soon
  • Receipts

    Prepares the receipts and purchase invoices you forward for your bookkeeping.

    Coming soon
  • Payment reminders

    Sends friendly payment reminders with a payment link.

    Coming soon
  • Document chaser

    Requests missing documents with a checklist and sends reminders until everything is in.

    Coming soon
  • Webshop service

    Answers “Where is my order?” questions, flags delays in advance and handles returns.

    Coming soon
  • Reporting

    Daily briefing and monthly report: what was handled, what is waiting for you, and your baseline versus now.

    Live
  • Website builder

    Builds or refreshes your website from your own copy and photos, as a one-off project with up to two rounds of changes.

    Coming soon
  • Ads machine

    Creates and manages Meta ads (Facebook and Instagram) within your own budget: always paused first, live after your approval.

    Coming soon
  • Content strategy & analysis

    Finds out what your customers search for, makes a content plan and shows which posts and channels work.

    Coming soon
  • Expenses & savings

    Lists recurring costs and subscriptions and points out where you pay twice or too much.

    Coming soon
  • Team & overview

    One overview of what is going on: tasks per team member, who is handling what and what is still open.

    Coming soon

Example calculation

What are you leaving on the table?

This uses example values; the growth scan does the same with your own figures.

Incoming calls per month
300
Share of calls not answered
80 %
Share from new customers
70 %
Share that turns into a job
10 %
Margin per job (€)
€60

Example calculation · per month

€1,008

in potential jobs you are currently missing.

Example calculation, no guarantee. The example values are a starting point, not an average or a measurement.

What the scan also checks for you.

Five standard checks for every business, plus one specific to your trade.

  • 01 Website
  • 02 Google profile
  • 03 Reviews
  • 04 Availability
  • 05 Ads
  • + Trade check: Luxury test call + business-event test request

Take the free growth scan

Discuss your package.

The price depends on what you need: after the free growth scan and a short call you know exactly where you stand.

03

Enterprise

All five departments, tailored

  • Several locations, one overview
  • Custom integrations: CRM, ERP, bookkeeping
  • Roles and permissions per team member
  • Approval up front, per type of task
  • Multilingual: Dutch and English; German and French once tested
  • A fixed contact and a monthly call
  • Start with a pilot
Discuss your package

The Ads machine is available as an add-on, only together with a package. Cancel monthly.

What is your hotel leaving on the table now?